FAQ

Compared with traditional pill organizers, Rhythm 1 features:

• Detachable single-day modules
• A stable magnetic modular structure
• A more portable, on-the-go friendly design
• Safe, durable Tritan™ material for long-term use

7 individual daily pill cases
A soft, foldable protective sleeve

Capacity may vary depending on the size and shape of your supplements.

Based on common supplement and medication sizes, one Rhythm 1 daily module (upper + lower compartments combined) can approximately hold either:

• 14 fish oil softgels (each approx. 24.3 mm / 0.96 in long), or
• 32 capsules (each approx. 21 mm / 0.83 in long), or
• 28 vitamin tablets (each approx. 20.6 mm / 0.81 in long).

Yes. Rhythm 1 is suitable for most common dietary supplements, including tablets, capsules, and fish oil softgels.

It is not recommended for liquids, powders, or products with special temperature requirements.

We recommend hand washing or gently rinsing with warm water to help preserve the product's appearance and performance over time. As high temperatures may cause the magnets to lose their strength, please keep the water temperature below 40°C (104°F).

Orders are processed within 2–3 business days. Once shipped, delivery usually takes 5–10 business days from the day tracking becomes active. Timing can shift with holidays, customs clearance, and carrier schedules.

We offer free shipping on orders over $95. For orders under $95, a shipping fee will apply and is calculated automatically at checkout based on your delivery address, order contents, and shipping method. You’ll see the exact amount before you pay.

Customs duties, import taxes, and VAT are included in the shipping fee.

In most cases, yes — import duties are currently included in the shipping fee shown at checkout, so there's typically nothing extra to pay on delivery. This can change depending on destination and local regulations, so please treat the checkout page as the source of truth: any duties or taxes that aren't covered will be shown there before you pay.

Yes, if you contact us within 6 hours of placing your order at cs@modobloomshop.com. Once an order enters fulfillment or ships, it generally can't be changed or canceled. If a shipped order needs to be returned for reasons on the customer's side, return shipping and related fees are the customer's responsibility, except where local law requires otherwise.

Orders ship from our warehouses in either China or the United States. Which one handles your order depends on inventory availability, your destination, and logistics arrangements. Orders are carried by UPS, FedEx, USPS, or other logistics partners, selected on the same basis.

You have 30 days from the day you receive your order to request a return, refund, or other after-sales support. Reach out at cs@modobloomshop.com with your order number and we'll respond within 3 business days.

Returns are accepted when the product doesn't match your order, has a manufacturing defect, or arrived damaged in transit. You can also return an unopened product for any reason — it needs to be new, unused, and unopened, with the original packaging and all included accessories intact. Because these are personal health items, opened or used products aren't eligible for return unless there's a defect.

Once we receive and inspect the returned item and confirm it meets the refund criteria, we issue the refund to your original payment method within 10 business days. Your bank or payment provider may need another 3–7 business days to post it. Refunds reflect the amount actually paid, accounting for any discounts applied. Original shipping fees are non-refundable. Taxes and duties may or may not be refundable depending on the order and applicable law.

We cover it when the issue is on our side — a product defect, a package lost in transit, or an order discrepancy. If you're returning for personal reasons, including an unopened change-of-mind return, return shipping is yours. Costs from incorrect or incomplete address information, or from returns sent without our confirmation, are also the buyer's responsibility.

Email cs@modobloomshop.com with your order number, the email used to purchase, the reason for the return, and clear photos or video of the issue — including the packaging and shipping label where relevant. Wait for our confirmation before shipping anything back; returns sent without approval may not be processed, and the cost falls to you. Once the return has been shipped, please send us the tracking number and relevant shipping details by email as soon as possible.

Rhythm 1 and the Daily Case both carry a 6-month limited warranty from the day you receive them, covering functional issues caused by defects in materials or workmanship. Greeting cards and similar paper or gift items aren't covered. Applies to genuine products from the official Modobloom site.

Magnetic components failing, broken lids, a case that won't close properly, abnormal cracking or detachment, and assembly defects including missing parts. Once confirmed, we repair or replace free of charge. A valid order number or proof of purchase is required.

Normal wear such as light scratches or slight colour change; damage from drops or impact; microwave use (the products contain magnets); temperatures outside 10°C–40°C / 50°F–104°F; cleaning with steel wool, abrasive brushes, or bleach; overfilling; and user disassembly or modification.

Email cs@modobloomshop.com with your order number, a short description of the issue, and clear photos or video. We'll reply within 3 business days. Please wait for our confirmation before sending anything back.

If the product is covered by our warranty and the claim is confirmed by both parties, Modobloom will cover the shipping costs. If the issue is caused by improper use or the product is outside the warranty period, shipping costs are the customer’s responsibility.